get in touch

How to Contact us

Get in Touch using our Contact Form Below

Send Us a Message

We would love to hear from you! We advise you check our FAQ section below first, in case we have answered your question! We will always endeavour to reply within 48hrs. Please be aware we are based in the UK – see our Office Hours.

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Email Address


Office Hours

Mon-Fri: 9am – 6pm (GMT)
Sat-Sun: 9am – 1pm (GMT)


Helpful Frequently Asked Questions

How do I login to the Members Area?

If you have already purchased a Reiki Store Course or Mentorship Program membership, you can login to the members area via the MY ACCOUNT LOGIN Link at the top of any page. See screenshot below.

How do I access my training course/s?

When you login to the Reiki Store via the MY ACCOUNT LOGIN Link at the top of any page, you will see your My Account Profile page with a list of all the courses you are enrolled in, both paid and free courses.

You can access your courses by clicking on the links on your profile page  or you can go straight to your course/s via the QUICK ACCESS links which will appear if you hold your mouse over the My Account Login down drop menu.

Please see the screenshot below.

How do I become a Member?

If you would like to become a member and find out more about our exclusive Reiki Store Training Courses and Mentorship Programs, please click on the Reiki Courses Link at the to top of any page. Click on the course you are interested in and then click the ‘Enroll’ button. See screenshot below.

How will I receive my Certificate?

You’ll be able to Download your Certificate from the learning Portal when you have completed the course, workbooks and exercises.

Why haven't I received a reply yet?

We always reply to all messages sent via our contact form. You may find our reply has been filtered out by your email system and put in your junk or spam folder so please make sure you check there if you are still waiting on a response. Messages may be slightly delayed around weekends and public Holidays.

Can your Learn Reiki online without a workshop?

Yes you can – in fact learning online has become the most popular way to study and master Reiki, especially since the pandemic (but we’ve been teaching Online since 1997 so we know exactly what our students need to study Reiki online). You can learn at your own pace, download the materials you need, and there is no rush or need to fight for the attention of the tutor. You get all the time you need to review the course and ask questions as you work your way through the course. Even Dr Usui – the founder of Reiki – trained himself without a workshop! There really hasn’t been a better time to learn Reiki online.

Are all your course Accredited?

Yes all our courses are internationally recognised and accredited by the Reiki Healing Association. Each course is worth CEU Credits (Continued Education Credits) which count towards Professional Development.

Ready to Get Started with Reiki?